Authentic African Products in Germany
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Shipping Policy

**Shipping Policy**

Welcome to MUEXX GLOBAL! We're committed to delivering your orders swiftly and efficiently. Please review our shipping policy to understand how we handle your purchases.

**1. Shipping Destinations**

We currently ship to within Germany only. We are continuously expanding our shipping network to better serve you.

**2. Processing Time**

All orders are processed within 1 - 2 business days. Orders placed after 16:00 hr. or on weekends and holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been shipped.

**3. Shipping Methods and Costs**

We offer the following shipping options:
- **Standard Shipping:** Delivery within 3 business days. €4,99 -€9,99 or "Free for orders over €59"

Shipping costs are calculated at checkout based on the weight and size of your order and the delivery location.

**4. Delivery Times**

Delivery times may vary depending on your location and the shipping method chosen. Please refer to the estimated delivery time provided at checkout for more details.

**5. Order Tracking**

Once your order has shipped, you will receive an email with tracking information. You can track your package using the tracking link provided in the email.

**6. Shipping Issues**

If you experience any issues with your shipment, such as delays or damaged items, please contact our customer service team at sales@muexxglobal.com as soon as possible. We will work to resolve any issues promptly.

**7. International Shipping**

coming soon!

**8. Returns and Exchanges**

No return policy due to perishable goods.

Thank you for shopping with us! We appreciate your business and are here to ensure you have a smooth shopping experience. If you have any questions about our shipping policy, feel free to contact us at sales@muexxglobal.com