Shipping & Returns
Standard Delivery
Our items are delivered within Germany at the moment.
Express Delivery
Please see prices at checkout for speedy delivery options.
Delivery Policy: Germany Only
Currently, our delivery services are available exclusively within Germany. We are dedicated to providing timely and efficient service to our German customers, ensuring that all orders are processed and delivered with the utmost care and precision.
We appreciate the interest from international customers and are actively exploring options to expand our delivery network in the future. For now, we are focused on maintaining high standards of delivery within Germany, ensuring that each order reaches our customers promptly and in excellent condition.
Thank you for your understanding and support. We look forward to serving you within Germany and hope to extend our services globally soon.
No Return Policy
To ensure the highest standards of health and safety for our customers, we have implemented a strict policy regarding the return of food items after delivery. Once food has been delivered, it cannot be returned under any circumstances. This policy is essential to prevent any potential health risks associated with the handling and redistribution of perishable goods.
Food items, particularly perishable ones, are highly susceptible to contamination and spoilage. Allowing returns could lead to the inadvertent spread of foodborne illnesses, posing a significant health risk to both customers and staff. By prohibiting returns, we maintain control over the safety and integrity of our food products, ensuring that every item we deliver meets our stringent quality standards.
We understand that this policy may seem stringent, but it is in place to protect the health and well-being of our customers. We encourage customers to carefully review their orders upon delivery and contact us immediately if there are any issues. Our customer service team is committed to resolving any concerns promptly and to the satisfaction of our customers.
Thank you for your understanding and cooperation in upholding these important health and safety measures.
Refund or Replacement Policy for Damaged Goods
To ensure customer satisfaction and uphold our quality standards, we offer refunds or replacements exclusively for items that arrive damaged. If you receive a damaged product, please notify us immediately to initiate a refund or replacement process.
Our goal is to deliver products in perfect condition, but we understand that damages can occur during transit. This policy ensures that you receive the quality goods you paid for without compromising on our commitment to excellence.
To facilitate a smooth resolution, please provide photographic evidence of the damaged item along with your order details when contacting our customer service team. We will review your case promptly and arrange for a refund or a replacement as per your preference.
Thank you for your understanding and cooperation. We are dedicated to ensuring a positive shopping experience and appreciate your support in maintaining our quality assurance standards.
Our items are delivered within Germany at the moment.
Express Delivery
Please see prices at checkout for speedy delivery options.
Delivery Policy: Germany Only
Currently, our delivery services are available exclusively within Germany. We are dedicated to providing timely and efficient service to our German customers, ensuring that all orders are processed and delivered with the utmost care and precision.
We appreciate the interest from international customers and are actively exploring options to expand our delivery network in the future. For now, we are focused on maintaining high standards of delivery within Germany, ensuring that each order reaches our customers promptly and in excellent condition.
Thank you for your understanding and support. We look forward to serving you within Germany and hope to extend our services globally soon.
No Return Policy
To ensure the highest standards of health and safety for our customers, we have implemented a strict policy regarding the return of food items after delivery. Once food has been delivered, it cannot be returned under any circumstances. This policy is essential to prevent any potential health risks associated with the handling and redistribution of perishable goods.
Food items, particularly perishable ones, are highly susceptible to contamination and spoilage. Allowing returns could lead to the inadvertent spread of foodborne illnesses, posing a significant health risk to both customers and staff. By prohibiting returns, we maintain control over the safety and integrity of our food products, ensuring that every item we deliver meets our stringent quality standards.
We understand that this policy may seem stringent, but it is in place to protect the health and well-being of our customers. We encourage customers to carefully review their orders upon delivery and contact us immediately if there are any issues. Our customer service team is committed to resolving any concerns promptly and to the satisfaction of our customers.
Thank you for your understanding and cooperation in upholding these important health and safety measures.
Refund or Replacement Policy for Damaged Goods
To ensure customer satisfaction and uphold our quality standards, we offer refunds or replacements exclusively for items that arrive damaged. If you receive a damaged product, please notify us immediately to initiate a refund or replacement process.
Our goal is to deliver products in perfect condition, but we understand that damages can occur during transit. This policy ensures that you receive the quality goods you paid for without compromising on our commitment to excellence.
To facilitate a smooth resolution, please provide photographic evidence of the damaged item along with your order details when contacting our customer service team. We will review your case promptly and arrange for a refund or a replacement as per your preference.
Thank you for your understanding and cooperation. We are dedicated to ensuring a positive shopping experience and appreciate your support in maintaining our quality assurance standards.